Effective Date: Sep 23, 2026
This Privacy Policy explains how ONEM Systems Inc., doing business as K.bio (“K.bio,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information about creators and other account holders who register for or use K.bio.
This Privacy Policy applies to information associated with your K.bio account and your use of K.bio’s creator tools, dashboard, publishing tools, messaging automation, commerce features, analytics, AI-powered features, and related services (collectively, the “Service”).
K.bio may also process information relating to visitors to your K.bio Page (“Visitor Data”) on your behalf in order to provide features you use, such as page functionality and Insights. Our respective roles regarding Visitor Data are explained in Section 7.
By creating or using a K.bio account, you acknowledge the practices described in this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting, using, or disclosing your personal information.
1. Information We Collect About You
The information we collect depends on how you use K.bio and which features and integrations you enable.
1.1 Account and Profile Information
When you create or maintain a K.bio account, we may collect information such as:
- your name
- email address
- phone number, where provided or required
- username and account identifiers
- authentication and account security information
- profile name, biography, profile image, and other profile information
- business or organization information, where applicable
- preferences and account settings
Some profile information that you choose to publish on your K.bio Page will be publicly available.
1.2 Content and Information You Provide
We collect and process information that you create, upload, import, submit, or manage through K.bio, including:
- posts, images, videos, and other media
- captions and related publishing information
- links and destinations
- profile and page content
- digital product information and files
- product descriptions, pricing, and related commerce information
- information submitted to customer support
- other information you choose to provide through the Service
1.3 Connected Social Accounts
When you connect a social media account or other third-party account to K.bio, we may receive and process information made available by that service according to the permissions you authorize.
Depending on the platform, permissions, and K.bio features you enable, this may include:
- social account identifiers and usernames
- profile information and profile images
- posts, media, captions, and related metadata
- account and content performance information
- comments, messages, replies, and other supported interactions
- information necessary to identify or process supported messaging or automation triggers
- account connection and authorization status
- access tokens or other authorization credentials required to maintain the connection
We use this information to provide features you request, such as content import, publishing and scheduling, messaging automation, account synchronization, and analytics.
1.4 Publishing and Messaging Information
When you use K.bio to publish or schedule content or configure automated messaging features, we process information necessary to perform your instructions.
This may include:
- content and media to be published
- captions, destinations, and publishing settings
- selected social platforms and accounts
- scheduling information
- messaging rules and settings
- keywords, triggers, or AI-assisted intent information used for supported automation
- messages or replies generated, configured, or sent through the Service
- publishing, delivery, failure, and other operational status information
1.5 Subscription and Billing Information
When you purchase a K.bio subscription, payments may be processed by third-party payment providers such as Stripe.
K.bio generally does not store complete payment card numbers.
We may receive information from our payment provider such as:
- your billing name and contact information
- payment method type and limited payment method details
- subscription status
- transaction and invoice identifiers
- payment status
- billing history
- information relating to failed payments, refunds, or disputes
1.6 Creator Commerce and Connected Payment Accounts
If you use K.bio’s creator commerce features and connect a third-party payment account, such as a Stripe account, we may receive and process information necessary to establish and maintain that connection and provide commerce functionality.
This may include:
- connected-account identifiers
- connection and account status
- transaction information
- payment and payout status information
- other information made available by the payment provider that is reasonably necessary to provide K.bio’s commerce features
Your payment provider separately processes information under its own privacy policy and terms.
1.7 AI-Powered Features
When you use K.bio’s AI-powered features, we may process information necessary to provide those features.
Depending on the feature, this may include:
- prompts or instructions you submit
- content you ask K.bio to generate, modify, adapt, analyze, or organize
- your posts, captions, destinations, products, and related account information where relevant to your request
- information used for intent recognition or supported automation
- AI-generated outputs and related operational information
We may use third-party AI and technology providers to process information on our behalf in order to provide these features.
Unless we separately disclose otherwise and obtain any consent required by applicable law, we do not use your private Creator Content to train third-party general-purpose AI models.
1.8 Information We Collect Automatically
When you access the K.bio website, dashboard, or applications, we may automatically collect information such as:
- IP address
- browser and device information
- operating system
- session and authentication information
- pages and features used
- timestamps
- referring sources
- approximate location derived from information such as IP address
- cookie and similar technology identifiers
- diagnostic, performance, error, and security information
We use this information to operate, secure, analyze, and improve the Creator-facing Service.
2. How We Use Your Information
We may use your personal information to:
- create, authenticate, maintain, and secure your account
- provide and operate K.bio’s creator tools and services
- create and host your K.bio Page
- connect and maintain third-party integrations you authorize
- import, publish, and schedule content at your direction
- provide messaging automation and supported replies
- provide links, destinations, digital products, and creator commerce features
- process and administer K.bio subscriptions
- maintain connections with third-party payment providers
- provide Creator analytics and Insights
- provide AI-powered and automated features
- personalize your Creator experience and account settings
- provide customer support
- diagnose technical issues and improve the reliability and performance of K.bio
- prevent fraud, abuse, unauthorized access, and security incidents
- detect or investigate violations of our Terms of Use and policies
- communicate with you about your account and the Service
- send marketing communications where permitted by law and consistent with your communication preferences
- comply with applicable legal, regulatory, accounting, and tax obligations
- protect the rights, safety, and security of K.bio, our users, and others
We will not use your personal information for a materially different purpose without providing appropriate notice or obtaining additional consent where required by applicable law.
3. Consent and Legal Bases for Processing
Where Canadian privacy law applies, K.bio collects, uses, and discloses personal information with appropriate consent or as otherwise permitted or required by law.
The appropriate form of consent depends on factors such as the sensitivity of the information and the reasonable expectations of the individual.
You may withdraw consent where applicable, subject to legal or contractual restrictions and reasonable notice. Some K.bio features cannot operate without information necessary to provide them.
For individuals in jurisdictions such as the European Economic Area or United Kingdom that require a legal basis for processing, we may process personal information based on:
- performance of our contract with you
- your consent
- compliance with legal obligations
- our legitimate interests, including operating and securing K.bio, preventing fraud and abuse, providing customer support, and improving the Service, where those interests are not overridden by your applicable rights
4. How We Disclose Your Information
We may disclose your information to third parties where reasonably necessary to provide, secure, and operate K.bio or where otherwise permitted or required by law.
4.1 Service Providers
We may use service providers for functions such as:
- cloud hosting and infrastructure
- data storage and content delivery
- payment processing
- email and communications
- analytics and performance monitoring
- security and fraud prevention
- customer support
- AI and technology services
These providers may process information on our behalf for the purposes for which we engage them, subject to applicable contractual and legal requirements.
4.2 Connected Platforms
When you connect a third-party platform and instruct or authorize K.bio to perform an action, we may transmit information to that platform as necessary to perform the requested action.
For example, when you schedule a social media post, K.bio may transmit relevant media, captions, publishing instructions, and related information to the connected platform or a service provider that facilitates that integration.
Third-party platforms process information under their own terms and privacy policies.
4.3 Payment Providers
We may disclose and receive information from payment providers as necessary to process your K.bio subscription or provide Creator commerce functionality.
Payment providers independently process certain information according to their own privacy policies and legal obligations.
4.4 Legal, Security, and Safety Reasons
We may disclose information where we reasonably believe disclosure is necessary to:
- comply with applicable law, legal process, or lawful government requests
- investigate or prevent fraud, abuse, security incidents, or illegal activity
- enforce our Terms of Use or other agreements
- protect the rights, property, or safety of K.bio, our users, or others
- establish, exercise, or defend legal claims
4.5 Business Transfers
If ONEM Systems Inc. is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, information may be disclosed or transferred as permitted by applicable law.
Where required, we will provide appropriate notice or obtain consent.
4.6 No Sale of Creator Personal Information
K.bio does not sell Creator personal information for monetary consideration.
Where applicable laws define “sale,” “sharing,” or targeted advertising more broadly, K.bio will provide any notices or choices required by those laws if such activities apply.
5. Public Creator Content
K.bio Pages are designed to be publicly accessible unless a particular feature expressly provides otherwise.
Information and content that you choose to publish publicly through K.bio may be accessible to anyone and may be viewed, copied, shared, indexed, cached, or otherwise processed by search engines, social platforms, AI services, web archives, or other third parties outside K.bio’s control.
This may include your:
- profile information
- biography
- profile images
- posts and media
- links and destinations
- product information
- other content you choose to make public
By publishing this information through your K.bio Page, you instruct K.bio to make it publicly available.
You should not publish information that you do not want to make public.
Deleting or changing information on K.bio does not necessarily remove copies previously indexed, cached, saved, or shared by third parties.
6. Third-Party Services and Integrations
K.bio integrates with third-party services, including social platforms, payment providers, infrastructure providers, and other technology services.
When you choose to connect or use a third-party service, that provider may collect or process information independently under its own terms and privacy policy.
K.bio is not responsible for the independent privacy practices of third-party services.
You may disconnect supported integrations through K.bio where available. You may also need to revoke permissions directly through the applicable third-party service.
Disconnecting an integration generally prevents future access through that connection but does not necessarily require immediate deletion of information previously obtained where retention is reasonably necessary for providing the Service, maintaining records, preventing fraud, resolving disputes, or complying with legal obligations.
7. Visitor Data We Process on Your Behalf
When people visit or interact with your public K.bio Page (“Visitors”), K.bio may process certain information on your behalf in order to operate your Page and provide features you choose to use, including Insights.
For purposes of this Section, “Visitor Data” means personal information or other information relating to Visitors that K.bio processes on your behalf in connection with your K.bio Page.
Depending on the features you use, Visitor Data may include information relating to:
- visits to your K.bio Page
- views and interactions with your content
- clicks on links and Destinations
- interactions with posts, products, or other Page features
- interactions with Ask AI or other Creator-facing audience features
- technical information necessary to operate, secure, and deliver your Page
- other audience interactions supported by features you enable
7.1 Our Respective Roles
To the extent applicable privacy law distinguishes between a controller and processor, or equivalent roles, you generally determine the purposes for which Visitor Data is processed through your K.bio Page, and K.bio processes that Visitor Data on your behalf in order to provide the Service.
You are responsible for determining whether and how you use K.bio features that process Visitor Data and for complying with privacy and data-protection laws applicable to your relationship with your Visitors.
K.bio will process Visitor Data on your behalf only as reasonably necessary to provide the Service, comply with your instructions, maintain the security and integrity of the Service, or comply with applicable law.
7.2 Insights
K.bio may collect and process Visitor interactions in order to provide Insights to you about the performance of your K.bio Page, content, links, Destinations, products, and other supported features.
K.bio does not currently use Visitor Data collected on your behalf to build independent advertising profiles of your Visitors, conduct cross-Creator audience profiling, or target advertising to Visitors for K.bio’s own purposes.
7.3 Your Responsibilities
You are responsible for:
- providing Visitors with any privacy notices required by applicable law
- determining an appropriate legal basis for your processing of Visitor Data where required
- obtaining consent where required
- responding to privacy requests relating to Visitor Data for which you are responsible
- using Visitor Data and Insights in compliance with applicable law
- ensuring that any additional technologies or services you configure on your K.bio Page comply with applicable privacy and data-protection requirements
K.bio will provide reasonable assistance regarding Visitor Data where required by applicable law and appropriate to the nature of the Service.
7.4 Creator-Configured Pixels and Tracking Technologies
K.bio may allow you to configure third-party analytics, advertising, or tracking technologies, such as pixels, for use on your K.bio Page.
If you choose to enable such technologies, you are responsible for your use of them, including:
- determining the purposes for which they are used
- providing required privacy notices
- obtaining any consent required by applicable law
- configuring the technologies appropriately
- complying with the terms and privacy requirements of the applicable third-party provider
Information may be transmitted to the applicable third-party provider when these technologies operate on your K.bio Page.
K.bio provides the technical functionality that allows you to configure supported third-party technologies but does not determine your purposes for using them.
Additional information for Visitors about the processing of Visitor Data is available in our Privacy Notice for K.bio Page Visitors.
8. Cookies and Similar Technologies
K.bio may use cookies, local storage, and similar technologies in its Creator-facing websites, dashboard, and applications to:
- authenticate users and keep you signed in
- maintain sessions and preferences
- provide security and prevent fraud
- operate Service functionality
- understand how Creator tools are used
- diagnose errors and measure performance
- improve the Creator-facing Service
Some technologies are necessary for K.bio to operate. Other technologies may be used for analytics, personalization, or other purposes where permitted by law.
Where required, we will obtain consent or provide choices before using non-essential cookies or similar technologies.
Tracking technologies operating on public K.bio Pages, including Creator-configured third-party pixels, are addressed separately in our Privacy Notice for K.bio Page Visitors and applicable cookie disclosures.
9. International Data Transfers
ONEM Systems Inc. is based in Canada.
K.bio uses service providers that may process or store personal information in Canada, the United States, and other countries.
As a result, personal information may be transferred to and processed outside the jurisdiction where you or your Visitors live and may be subject to the laws of those jurisdictions.
Where required by applicable law, we use appropriate contractual, organizational, or other safeguards for international transfers of personal information.
10. Data Retention
We retain your personal information only for as long as reasonably necessary for the purposes for which it was collected or as otherwise permitted or required by law.
Retention periods may depend on factors such as:
- whether your K.bio account remains active
- the features and integrations you use
- contractual and operational requirements
- payment, transaction, accounting, and tax requirements
- security and fraud-prevention needs
- dispute resolution
- applicable legal requirements
Visitor Data processed on your behalf may be retained according to the functionality and retention periods of the applicable K.bio feature and any applicable legal requirements.
When information is no longer reasonably required, we may delete, anonymize, or de-identify it in accordance with applicable law.
Some information may remain temporarily in backups or be retained where required for legal, security, fraud-prevention, accounting, or compliance purposes.
11. Data Security
We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss.
These safeguards may include access controls, encryption, monitoring, and other security measures appropriate to the nature and sensitivity of the information.
No method of transmission or electronic storage can be guaranteed to be completely secure.
If a privacy or security breach occurs, we will investigate and provide notifications or assistance where required by applicable law.
12. Your Privacy Rights and Choices
Depending on where you live, you may have rights relating to your personal information, including rights to:
- request access to personal information we hold about you
- request correction of inaccurate or incomplete information
- request deletion where applicable
- withdraw consent where processing is based on consent
- object to or request restriction of certain processing where applicable
- request information about our use and disclosure of your personal information
- request portability of certain information where applicable
- make a complaint to an applicable privacy or data-protection authority
You may manage certain account information, integrations, and preferences directly through your K.bio account.
To exercise rights relating to your own K.bio account information, contact:
We may need to verify your identity before completing certain requests.
If a Visitor contacts K.bio regarding Visitor Data that we process on your behalf, we may direct the Visitor to you or assist you in responding, as appropriate and as required by applicable law.
13. Marketing Communications
Where permitted by applicable law, K.bio may send you information about K.bio features, products, updates, offers, or services.
You may unsubscribe from marketing emails through the unsubscribe mechanism included in those communications.
Unsubscribing from marketing communications does not prevent us from sending transactional, security, billing, or other service-related communications necessary to administer your account or provide the Service.
14. Age Requirements
K.bio accounts are intended only for individuals who meet the eligibility requirements in our Terms of Use.
You must be at least 18 years old, or the age of legal majority in your jurisdiction if higher, to create and use a K.bio account.
If we become aware that an individual who does not meet these requirements has created a K.bio account, we may restrict or terminate the account and take appropriate steps regarding associated personal information.
15. Privacy Rights in Certain Jurisdictions
Depending on where you live, applicable privacy laws may provide additional rights.
15.1 Canada
Individuals in Canada may have rights under applicable federal or provincial privacy laws to request access to personal information under our control and request correction of inaccurate information.
You may also withdraw consent where applicable, subject to legal or contractual restrictions and reasonable notice.
If you have a concern about our privacy practices, you may contact our Privacy Officer using the information below. You may also have the right to make a complaint to the Office of the Privacy Commissioner of Canada or an applicable provincial privacy authority.
15.2 European Economic Area and United Kingdom
Individuals in the European Economic Area or United Kingdom may have additional rights under applicable data-protection law, including rights of access, correction, erasure, restriction, objection, and data portability.
Where processing is based on consent, you may withdraw consent at any time without affecting processing that lawfully occurred before withdrawal.
You may also have the right to lodge a complaint with your applicable data-protection authority.
15.3 United States
Residents of California and certain other U.S. states may have additional rights under applicable state privacy laws.
Depending on applicable law and our processing activities, these may include rights to access, correct, or delete personal information and receive information about certain disclosures or processing activities.
Where applicable law provides a right to opt out of certain sales, sharing, targeted advertising, or profiling activities, K.bio will provide the required method for exercising that right where such activities apply.
K.bio does not sell Creator personal information for monetary consideration.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to K.bio, our privacy practices, technology, third-party services, or applicable law.
If we make material changes, we will provide reasonable notice through K.bio, by email, or through another appropriate method where required.
The Effective Date at the top of this Privacy Policy indicates when the current version became effective.
17. Contact Us
ONEM Systems Inc., doing business as K.bio, is responsible for personal information under its control.
Questions, privacy requests, or complaints regarding your K.bio account or K.bio’s privacy practices may be directed to:
K.bio
ONEM Systems Inc.
Privacy Officer
Suite A14-237, 4261 Hwy 7 East
Markham, Ontario L3R 9W6
Canada
Email: legal@k.bio
If you are not satisfied with our response, you may have the right to contact the privacy or data-protection authority responsible for your jurisdiction.